⚡️ Business Systems + AI for Service Businesses
Build a Self‑Running Service Business — with one custom software
I (Nijas Jalal) and my team consult, design and build a single, unified Business System tailored to your service business — not a patchwork of third‑party apps. We deliver the software, SOPs, customer flows, playbooks and training. HR can remain your preferred third‑party payroll/attendance system and we’ll integrate it.
30–70%
Time Saved
2–5×
Lead Handling Capacity
Automated CRM
Capture leads from web, WhatsApp, and ads. Auto-assign, notify, and follow up.
Project Hub
Escalations, SLAs, SOP checklists, and status dashboards.
AI Assistants
Draft emails, summarize calls, auto-generate reports & insights.
Live Analytics
Owner dashboard: pipeline, utilization, cash flow, risks.
About
Meet Nijas Jalal
I am a Business Systems Consultant and Product Builder. Over the past decade, I’ve helped small and medium service businesses save 30–70% of their time by creating systems that run without constant owner involvement.
My work goes beyond software: I help owners design SOPs, customer flows, and team playbooks so businesses can scale confidently. Together with my team, I build one custom product that integrates CRM, Projects, Finance, Customer Portals, and AI-powered automations — no patchwork of tools.
My mission is simple: free business owners from daily firefighting so they can focus on strategy and growth.
Trusted by service businesses across World
Outcomes
Operational clarity. Faster sales. Lower costs.
We implement systems that make your business run without you micromanaging.
- Save 30–70% time
Automate repetitive work: follow-ups, reporting, scheduling, approvals.
- Reduce errors & leakage
SOPs + checklists + RLS permissions ensure accuracy and accountability.
- Scale with confidence
Processes make teams self-organized. Owners focus on strategy, not firefighting.
System Architecture
One connected operating system for your service business
A single custom Business System — CRM, Projects, Customer Portal, Finance and Knowledge (SOPs) in one product. We integrate HR as a 3rd‑party module if you prefer.
- Capture
Website, WhatsApp, Ads, FB/IG, Forms (built‑in)
- UTM tracking
- Lead deduplication
- Auto-tagging
- Qualify
Rules + AI scoring inside the platform
- Priority queues
- Owner overrides
- SLAs
- Deliver
Projects, tickets & SOP checklists — native modules
- SOP checklists
- Escalations
- Client portal
- Finance
Invoices, payments & collections in the same system
- Quotes → Invoices
- Payment links
- Aging alerts
- Analyze
Unified dashboards & alerts
- Revenue & pipeline
- Utilization
- Risk flags
- Automate
Built‑in workflow engine + AI
- Native Automations Trigger
- Report bots
- Email/SMS/WA
Services
From audit to automation—done with you or for you
Engage as a project or an ongoing partnership.
- Business System Blueprint
Deep-dive audit → process mapping → SOP kit → product blueprint.
- Discovery & metrics
- Swimlane + BPMN maps
- Product module spec
- Custom Software Build
We develop your single, integrated Business System — UI, backend, AI modules and APIs.
- Multi‑module software (CRM, Projects, Finance)
- Built‑in automation engine
- Data migration & testing
- SOP & Process Design
Documented SOPs, customer flows, RACI & handoffs to remove knowledge silos.
- Customer journey maps
- SOP playbooks (written + video)
- RACI & escalation charts
- AI Enablement
Embedded AI agents for qualification, summarization, reporting & forecasting.
- Lead/Support bots
- Report/Insight bots
- Docs Q&A
- Care & SaaS
Host, maintain and iterate — monthly product care and new features.
- SLA/KPI monitoring
- Monthly feature releases
- Training & support
Process
A crisp, outcomes‑first implementation
- 01 Discovery & Metrics
Understand goals, constraints, and baseline KPIs.
- 02 Blueprint
Process maps, data model, and stack selection.
- 03 Build
Implement CRM/PM/HR/Finance + automations + AI.
- 04 Enable
Train team, revise SOPs, go live with monitoring.
- 05 Optimize
Monthly iterations to keep improving and future‑proofing.
Plans
Simple plans that pay for themselves
- Custom Build + Product Blueprint PRO
- Quote-based project
- Custom Business System development
- Built‑in automations & AI
- Data migration & testing
- Team training & go‑live
- Care & SaaS
- Monthly
- Hosting & updates
- Monthly feature releases
- SLA/KPI monitoring
- Priority support & training
- Product Blueprint PRO
- One Time
- Deep‑dive audit & KPI baseline
- Process maps (swimlane/BPMN)
- Product & module specification
- Implementation roadmap & TCO
- Workflow Blueprint ( Free )
- Free For Solo-preneur
- Deep‑dive audit & KPI baseline
- Process maps (swimlane/BPMN)
- Product & module specification
- Implementation roadmap & TCO
Stack
We build one product that replaces many tools
No rip‑and‑replace. A single product, tailored to your business.
One Custom Business System (CRM, Projects, Finance, Client Portal)
Built‑in SOP & Knowledge Base (Docs + Video)
Native Automation Engine & AI Agents
Integrated Payments & Invoicing
HR Integration (3rd‑party optional)
Mobile apps for Field & Sales
Analytics & Owner Dashboard
APIs for 3rd‑party connectors